Frequently Asked Questions


How do I address mail to my student?

For your first-year student living on Grounds, you can look up the mailing address at Following these instructions will help expedite the delivery.

How does mail service work?

All residence areas have mailboxes assigned to students according to room number. A mailroom is located near each residence area. Housing & Residence Life manages six mailrooms to disseminate mail to most residential areas and to provide a point for package pickup for items sent through UPS, FedEx Express Mail, Priority Mail, and for accountable mail (certified and insured). The mailrooms will not receive registered, COD, or postage-due mail.

  • The Emmet mailroom serves as a package pickup point for residents living in the McCormick Road Residence Area.
  • The Shannon mailroom serves as a package pickup point for residents living in the Alderman Road Residence Area.
  • The Runk mailroom serves as a package pickup point for residents living in Gooch/Dillard, Hereford College, and Johnson, Malone, and Weedon.
  • Residents of Bice House, Copeley III and IV, Faulkner Apartments, Lambeth Field Apartments, the International Residential College, and the language houses have mailboxes and satellite package pickup locations in or near their residence areas.
  • Residents of Brown College receive mail at the U.S. Postal Service office in Newcomb Hall.
  • U.S. Mail service is provided for all occupants of the Lawn and the Range.

What laundry facilities are available?

Laundry facilities are located throughout University housing areas. In the first-year residences, they are located on the ground floors of Dabney and Metcalf (McCormick Road Residence Area); Balz-Dobie, Cauthen, Gibbons, Kellogg, Lile-Maupin, Shannon, Tuttle-Dunnington, and Watson-Webb (Alderman Road Residence Area); Runk Hall (Hereford College); Gooch; Gwathmey and Munford (International Residential College); and Gildersleeve (Brown College). The washers and dryers accept payment only through Cavalier Advantage. To learn more about Cavalier Advantage, see Financial Topics.

What about vending areas?

Vending machines that accept either coins or Cavalier Advantage also are located in the residence halls.

Is Wi-Fi available in all the residence halls?

Yes, Wi-Fi is available in all residence halls, in the libraries, on the Lawn, and in virtually all classrooms. Wireless works like cell phone coverage — there may be a few “dead spots,” and it may be slower if a student is in a crowded location or is conducting bandwidth-intensive activities like video streaming or chatting. Students should consider bringing an Ethernet cable to school to access faster, more reliable wired Internet connections where available.

What is the University decoration policy?

To personalize their rooms, students should plan ahead. No more than 10 percent of the total wall area may be covered by material that is combustible, defined as items that are easily ignited, such as unframed posters. Curtains, extension cords, and candles are strictly prohibited. Please see the Housing & Residence Life website for more information under “Decoration Policies.”

What if my student has a medical condition or special needs?

Students needing special housing accommodations due to a medical condition or a disability must submit a Student Request form and appropriate documentation to the Student Disability Access Center (SDAC) within Student Health. The University has a number of air-conditioned housing units in the first-year program areas. Students with medical needs for air-conditioned housing must provide a written request from a family physician that describes a medical condition necessitating living in air-conditioned housing. 

If students need to use needles of any type due to a medical condition, they can purchase a red “Sharps A-Gator” container from the Student Health Pharmacy for the proper disposal of syringes.

What if my daughter or son cannot come home for certain breaks? Can they remain in on-Grounds housing?

First-year students can remain in on-Grounds housing over Thanksgiving and Sprink Break. First-year residence areas close every year for Winter Break, which begins in December, and are not accessible. If first-year students are registered for January Term, then they can return to their first-year residence hall one day prior to the start of J-Term.

Upperclass housing, including all residential college spaces, remains open during Winter Break.

What is the process for continuing to live on Grounds?

Students will receive information from Housing & Residence Life in the fall. An Open House will be held on Saturday during Family Weekend (November 4, 2016) that will outline the application process for returning students, as well as provide parents and students an opportunity to learn about upperclass options. The deadline to apply for on-Grounds housing will be posted on the Housing & Residence Life website.

If my student is returning to the same room on Grounds next year, can she or he leave belongings in the room over the summer?

No. The University takes care of repairs and maintenance, hosts conferences, and holds summer session during this time. Most residential areas are utilized, so it is not possible to leave items over the summer.

How can my student become a Resident Staff member?

Students are eligible to be a Resident Staff member after their first year. The selection process involves an evaluation and two sets of interviews. Students should check the Housing & Residence Life website and watch for information sessions late in the fall semester and early January.

For more information